OSP DOT Registration Process

OSP/DOT Registration mandatory as per the New Telecom Policy (NTP) 1999, service providers in India business which are in providing services like tele-banking, telemedicine, tele-education, tele-trading, e-commerce, call centre, network operation centre and other IT Enabled Services, using telecom resources are termed as “Other Service Providers” (OSP). These Other Service Providers or OSP’s are required to obtain a OSP Registration from the Department of Telecommunication (DOT). Hence call center companies need to follow legal provision of licensing of DOT OSP Registration.

OSP DOT Registration Process is complete online process. Only Private Limited Company / Public Limited Company / Limited Liability Partnership can apply for OSP DOT Registration. Department of Telecommunication issued notification for step wise OSP DOT Registration Process. 

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Applicability of OSP Registration

• BPO & KPO in domestic or/and International Processes
• All telemarketers
• All domestic BPOs and KPOs
• All international BPOs and KPOs located in India
• All telemarketers

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Types of OSP Registration

Call Center do business operation for there clients which are located with in India & Out side India. Hence There are two type of OSP Registration one is Domestic & International DOT license.   

1. Domestic: An Other Service Provider that provides application services within the national boundaries
2. International: An Other Service Provider that provides application service beyond the boundaries of the nation.

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Conditions For Applying OSP Registration

Following are mandatory condition for applying OSP DOT Registration. On Failure in meeting any of below points department will raise a query on application. 

• Company or Limited Liability Partnership Firm Can only apply
• OSP Shall take services of Telecom from Registered Vendors only
• Submit network diagram to Department of Telecommunication
• Take Internet services from Registered ISP
• Provide declaration as per legal provisions

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Benefit of OSP Registration

1. Fulfilling legal requirement for running a business of call centre.
2. Some of Foreign & Indian clients ask for OSP License before & after giving project.
3. Avoid legal consequence for running business without valid license 

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Documents for OSP/DOT  Registration

1. Certificate of Incorporation of Company or LLP
2. AOA & MOA or Partnership deed in case of LLP
3. Board Resolution
4. List of Directors
5. List of Share Holders
6. Declarations
7. Form A

All the documents must be certified with seal by either Company Secretary or one of the Directors of the Company or Statutory Auditors or Public Notary.

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Board Resolution For OSP Registration

CERTIFIED TRUE COPY OF BOARD RESOLUTION FOR OSP REGISTRATION IN THE MEETING OF BOARD OF DIRECTORS OF ABC LIMITED NO._____________________________________________________ ON 14.09.2019 COMMENCED AT 11.00 A.M. AND CONCLUDED AT 12:00 P.M.

The Board of Directors considered the proposal for OSP Registration ( Domestic ) for the Company to carry on the activities related international calling to make an application to Department of Telecommunication. In this regard the following resolution was passed:

“RESOLVED THAT the Company shall request the Officer (Other Service Providers OSP ) Term Cell for OSP registration.

“FURTHER RESOLVED THAT __________________ is hereby authorized to sign and make applications to Department of Telecommunication on behalf of the Company and to do all acts and deed necessary to complete the registration process and to represent the Company.

CERTIFIED TRUE COPY FOR  ABC PRIVATE LIMITED

 ______________(Director)                                

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What are Compliances After OSP DOT Registration ?

• Submit Annul Returns at Department of Telecommunication at end of financial year
• Inform change in OSP License to Department
• Maintain compliance with the Terms and Conditions prescribed by the Department of Telecommunication
• No PSTN connectivity shall be permitted to the International OSP at the Indian end. PSTN connectivity on the foreign end is permitted, having facility of both inbound and outbound calls

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What is Validity & Government fees of OSP Registration ?

• 20 Years is the validity of OSP Registration from date of registration
• Government fees of Rs. 1000/- shall be applicable for OSP Registration
  

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What Are other Registrations Required for Call Center ?

Following licenses required in Call center Business

1. Company Registration or LLP Registration
2. Provident Fund Registration 
3. ESIC Registration
4. GST Registration                                                                                                                                

Read More about How to Setup Call Center Read about OSP Terms & Conditions 

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Conclusion

OSP DOT Registration Process is online for Domestic & International. Registration takes 2-3 weeks time. After registration company need to file Annual OSP Return and apply for OSP amendment as needed.

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